This subject teaches the skills and knowledge required to:

·participate in workplace occupational health and safety (OHS) consultative processes

·analyze the workplace in relation to environmentally sustainable work practices

·implement improvements and monitor their effectiveness

·Understand and implement simple virtualization with VMWare

Topics include:

·Establishing consultative processes

·Obtaining and providing information about OHS issues

·Raising OHS issues with others

·Investigating current practices in relation to resource usage

·Setting targets for improvements

·Implementing performance improvement strategies

·Install VMWare Workstation 8

·Create a new virtual machine from an operating system image

·Install VMware Tools

·Create a virtual machine and configure networking

·Create, revert, and delete a virtual machine snapshot

·Connect external USB devices to a virtual machine

·Share files with the host operating system

·Add a hard drive to a virtual machine and

Overview

The Certificate III in Information, Digital Media and Technology is an Information Technology career start program. The program is for anyone seeking to commence a career in IT infrastructure installation and configuration. The program provides the necessary enabling skills for this role.Students should learn how to build and maintain computer hardware and networks.

The program allows graduates to attaininternationally recognised credentials by providing the training for these within the curriculum.The industry certificationstaughtare A+, Microsoft Certified Solutions Associate (MCSA) Windows 8 Client and Server 2012, andCisco Certified Networking Associate (CCNA). The training prepares students to take the respective certification exams.

The training is delivered via instructor led classroom training.Students will also access a number of high quality online learning environments including video and interactive audio-visual environments.Students are awarded the qualification on successful completion of allthe assessment activities in the course.

Subjects

Subject

Duration

Hours

Computer Repairs and Maintenance

2 weeks

40

Safe and Sustainable IT Practices

1 weeks

20

Configuring Windows 8

6 weeks

120

Networking Fundamentals

3 weeks

60

CCNA Certification Training

6weeks

120

Configuring Server 2012

6 weeks

120

Server 2012 Project

6 weeks

120

Total

30 Weeks

600 Hours

Note: Course hours consist of lectures, supervised practical work, unsupervised practical work, e-learning, project work, and directed private study.

Course duration

Study Weeks: 30

Holiday Weeks: 12

Total Weeks: 42

Entry Requirements

English

Native English or IELTS 5.5

Academic

Australian Year 12 or equivalent

Possible vocational outcomes

Help Desk Officer

Field Service Technician

Network Support

Systems Support

Computer Support Technician

Network Administrator

Qualification

ICA30111 Certificate III in Information, Digital Media and Technology

Subject Descriptions

Computer Repairs and Maintenance

This subject provides students with an opportunity to obtain the knowledge and skills necessary to service computer hardware, build a computer from parts, install and configure commonly used PC operating systems.

Upon completion of this subject, students should be able to:

·Identify all the parts of a PC

·Discuss the functions and interactions of all PC subsystems

·Identify and troubleshoot common PC hardware problems

·Select quality PCs and constituent components based on performance and cost

·Install, replace, and upgrade PC hardware components

·Install and troubleshoot PC peripherals such as printers

·Install and configure commonly used PC operating systems

Duration: 2 Weeks

Hours: 40

Safe and Sustainable IT Practices

This subject teaches the skills and knowledge required to:

           ·participate in workplace occupational health and safety (OHS) consultative processes

           ·analyze the workplace in relation to environmentally sustainable work practices

           ·implement improvements and monitor their effectiveness

           ·Understand and implement simple virtualization with VMWare

Topics include:

           ·Establishing consultative processes

           ·Obtaining and providing information about OHS issues

           ·Raising OHS issues with others

           ·Investigating current practices in relation to resource usage

           ·Setting targets for improvements

           ·Implementing performance improvement strategies

           ·Install VMWare Workstation 8

           ·Create a new virtual machine from an operating system image

           ·Install VMware Tools

           ·Create a virtual machine and configure networking

           ·Create, revert, and delete a virtual machine snapshot

           ·Connect external USB devices to a virtual machine

           ·Share files with the host operating system

           ·Add a hard drive to a virtual machine and

Duration: 1 Weeks

Hours: 20

Configuring Windows 8

In this subject, students shouldlearn how to manage storage by creating simple, spanned, and striped volumes, and how to optimize file-system performance. Additionally, they will learn how to manage available disk space by using quotas. Students will work with Windows tools and services to determine the source of performance and reliability issues, and to troubleshoot these issues.

On completion of this subject, students should be able to:

·Plan and perform the installation of Windows 8.

·Install Windows 8 on computers that are running an existing operating system.

·Configure disks, partitions, volumes, and device drivers in a Windows 8 system.

·Configure network connectivity.

·Install, configure, and maintain wireless network connections.

·Implement Windows 8 technologies to secure network connections.

·Share files and printers.

·Implement tools and technologies that can help secure Windows 8 desktops.

·Configure and control applications in Windows 8.

·Optimize and maintain Windows 8 based computers.

·Configure mobile computer settings and to enable remote access.

·Create and configure virtual machines in Hyper-V for Windows 8 and describe how to use it to support legacy applications.

·Determine how to recover Windows 8 from various failures.

·Describe how to use Windows PowerShell to manage Windows 8.

Duration: 3 Weeks

Hours: 60

Networking Fundamentals

This subject is delivered online. It explains the language and basic principles of networks. It also includes numerous interactive exercises to help teach and reinforce the information as well as test your knowledge and understanding of the topic. Upon completing this subject, you will have a working understanding of how networks work as well as the technologies that make networks possible Topics include:

  • What is a network?
    • Network models
    • How data flows from one computer to another
    • Network addressing
  • Ethernet LANs
    • How Ethernet networks operate
    • Early Ethernet network devices, including hubs and bridges
    • Today's Ethernet network devices, including switches and Virtual LANs (VLANs)
  • Routing basics
    • Layer 2 and 3 addressing
    • Interconnecting different broadcast domains using routers
    • Address resolution
    • How data is sent from one broadcast domain or network to another
  • IP addressing
    • Internet Protocol (IP)
    • IP addressing
    • Network masks
    • Working with binary numbers
    • Subnetting
    • Routing data through a network using longest match routing
  • WAN technologies
    • Point-to-Point Protocol (PPP)
    • Frame Relay
    • Asynchronous Transfer Mode(ATM)
    • Multiprotocol Label Switching (MPLS)
  • Transport Layer protocols
    • User Datagram Protocol (UDP)
    • Transmission Control Protocol (TCP)

Duration: 3 Weeks

Hours: 60

CCNA Certification Training

This subject covers the certification exam objectives of the Cisco CCNA.Topics include:

·Internetworking

·Ethernet Networking and Data Encapsulation

·Introduction to TCP/IP

·Subnetting

·Cisco's Internetworking Operating System (IOS)

·Managing a Cisco Internetwork

·IP Routing

·Layer 2 Switching and Spanning Tree Protocol (STP)

·Virtual LANs (VLANs)

·Security

·Network Address Translation (NAT)

·Cisco's Wireless Technologies

·Internet Protocol Version 6 (IPv6)

·Wide Area Networks

Duration: 6 Weeks

Hours: 120

Configuring Server 2012

This subject covers implementing, managing, maintaining, and provisioning services and infrastructure in a Windows Server 2012 environment.The main topics are:

·Installing and Configuring Windows Server 2012

On completion of this subject students should be able to:

·Install and Configure Windows Server 2012.

·Describe AD DS infrastructure, and install and configure domain controllers.

·Manage AD DS objects.

·Automate AD DS administration.

·Describe Internet Protocol Version 4 (IPv4) addressing.

·Describe installing and configuring Dynamic Host Configuration Protocol (DHCP), in addition to managing a DHCP database.

·Describe name resolution for Windows operating system clients and Windows Server servers.

·Describe implementing IPv6 addressing.

·Describe implementing storage configuration options for Windows Server 2012.

·Enable and configure file and print services in Windows Server 2012.

·Describe implementing Group Policy.

Duration: 6 Weeks

Hours: 120

Server 2012 Project

This is the capstone project for the course. The project provides students with the opportunity to integrate and coordinate their knowledge and skills within a substantial practical project. Students will have the opportunity to utilise the skills gained in the preceding subjects to produce tangible outputs. Students are required to design, plan and implement an enterprise network infrastructure that meets client business requirements. Students must demonstrate a high standard of technical ability, planning, and documentation skills.

Duration: 6 Weeks

Hours: 120

Industry certification

A number of subjects included in this program cover the training requirements for industry certification programs.Successful completion of such a subject does not on its own entitle a student to the related certification.External certification exams must be passed in order to obtain the respective certification.Fees will be charged by the certifying authorities.Information about how to obtain these certifications will be provided by the course instructors. While students are encouraged to obtain the related certifications, these are not required to successfully complete the program and be granted the associated academic awards.

This subject provides students with an opportunity to obtain the knowledge and skills necessary to service computer hardware, build a computer from parts, install and configure commonly used PC operating systems.


Upon completion of this subject, students should be able to:

  • Identify all the parts of a PC
  • Discuss the functions and interactions of all PC subsystems
  • Identify and troubleshoot common PC hardware problems
  • Select quality PCs and constituent components based on performance and cost
  • Install, replace, and upgrade PC hardware components
  • Install and troubleshoot PC peripherals such as printers
  • Install and configure commonly used PC operating systems